1. We use a Consultative Approach to ensure your organization addresses the right challenges
using the right tools. We help you operationalize your vision by building on the strength of your
existing resources.
2. Integrated Solutions create lasting change. We customize a unique combination of interventions
that will ensure improvements are sustained long after we have completed our work.
3. We Engage People. Our approachable, skilled consultants and facilitators guide people to
productively resolve issues and realize new opportunities. We ensure they have an important role
in creating and implementing performance solutions.
4. We operate with Integrity. We provide respectful, honest, expert advice. We do not recommend
unnecessary solutions. We maintain discretion. We help you build your organization’s capacity to
resolve issues internally rather than encouraging ongoing reliance on consultants.
5. We Invest in Community. We steward the environment, and donate our services to projects that
build community leadership and process capacity.